A good and reliable personal service that got to the bottom of the problem through methodical and patient search. We were very pleased and relieved to find someone who would patiently talk it through and leave us with advice.
PSC Electrical is a reputable and reliable family run business. We are based in Croydon, South East London and operate in its surrounding areas.
Our company ethos is that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. Every job is completed to the highest standard, ensuring that it is delivered on time, within budget and with safety being a top priority. As a result, a high percentage of our work is from repeat customers and referrals.
Our team of fully qualified electricians have a wealth of expertise and experience in the industry. This wide range of knowledge means that they are able to deal with anything from a new socket outlet to full rewires for houses, shops, factories and more. Even installing CCTV, fire alarms and door entry systems is possible. Most importantly, all of our team of electricians are approachable, trustworthy and efficient. We pride the business on reliability and quality of workmanship which we feel is paramount in protecting and growing our reputation.
Prices are very competitive; however we are happy to beat any written quotation. We strive for customer satisfaction.
PSC Electrical has trade accounts with some of the biggest electrical wholesalers in the UK. We can get quality parts and at a reasonable price. Furthermore, a wide range of stock is kept on all of our vans so there is a 90% chance that we will have a part without the need of going to an electrical wholesaler. This will save time and money!
PSC Electrical guarantees 100% satisfaction to all of our customers. In an unfortunate situation where you feel our work is not up to this high standard, please let us know so we can do our best to satisfy your particular needs. All parts that are purchased and installed by PSC Electrical will be covered by the manufacturer warranty. Our written quotes are only valid for 30 days.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website https://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
THERE ARE NO HIDDEN CHARGES OR FEES.
The total charge to the customer shall consist of the cost of materials at trade price, plus 20% and the amount of time spent carrying out the job (charged at the hourly rate- see Emergency call out).
Payment must be made in full by cheque or cash to the engineer upon completion of work.
Special rates may apply on Bank Holidays and throughout the Christmas period.
We are a dedicated team who uphold our core values with each job we take on. By having a highly skilled and enthusiastic team, we are able to provide the highest standards of electrical and solar installations across London and the South East, always aiming to exceed our customers expectations.
We strive to provide outstanding customer service on all levels including, clear communication, efficiency and high standards of work. We are very transparent from start to finish, from quoting to completing a job. Our number of repeated customers have grown due to the confidence they have built with us and we aim to continue these relationships, as well as build upon our returning customer base.
We aim to foster opportunities for all of our employees through growth, training, mentoring and open communication.
We want to contribute in a positive way to making our planet greener.
Our vision is to be the electrical contractor of choice for all sectors and to be the employer of choice for electricians. We want to lead on providing the highest standards of electrical and solar installations across London and the South East.
Mr D Badcock